Terms of Service

Welcome to PulehCare.com (“we”, “us”, “our”).
By accessing or using our website www.pulehcare.com, you agree to comply with and be bound by these Terms of Service (“Terms”).
Please read them carefully before using our website. If you do not agree to these Terms, please do not use our site or services.

General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content without our express written permission.
All product prices, descriptions, and availability are subject to change without prior notice.

Accuracy of Information

We strive to ensure all information on PulehCare.com is accurate and up to date. However, we are not responsible for any errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability.
We reserve the right to correct such errors and to update or cancel orders if necessary.

Products and Services

Our skincare and wellness products are designed for external use only. Results may vary between individuals.
We do not guarantee that every product will be suitable for every skin type. Users are advised to read the ingredients carefully and perform a patch test before use.
Any reliance on the information provided is at your own risk.

Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase and account information.
All payments must be made through our approved payment gateways (e.g. FPX, credit/debit card, or other available options).
We reserve the right to refuse or cancel any order that appears to be fraudulent or violates these Terms.

Shipping and Delivery

Delivery times may vary depending on location. We are not responsible for delays caused by courier services, public holidays, or unforeseen circumstances.
Once an order is shipped, risk of loss passes to the customer.

Returns and Refunds

Please refer to our Return & Refund Policy for detailed information on returns, exchanges, and refunds.

Intellectual Property

All content on this website — including text, logos, product images, graphics, and videos — is the property of PulehCare and protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or use any materials from this site for commercial purposes without written permission.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal data in compliance with the Personal Data Protection Act 2010 (PDPA).

Limitation of Liability

PulehCare shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• The use or inability to use our products or services,

• Errors or omissions on the website, or

• Unauthorized access to your account or data.

Use of our products is at your own discretion and risk.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to suspend or terminate accounts that violate our policies or are involved in fraudulent activity.

Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content, accuracy, or privacy practices of such sites.
Use of any linked sites is at your own risk.

Changes to Terms

We may update or modify these Terms at any time without prior notice. The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website constitutes acceptance of any changes.

Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising shall be subject to the exclusive jurisdiction of the Malaysian courts.

Contact Us

If you have any questions about these Terms, please contact us:
📧 general@pulehcare.com
📱 011-1318 9984
🌐 www.pulehcare.com

Last Updated: November 2025